ALL PRICES ARE IN CANADIAN DOLLARS. Shipping rates are determined by weight/destination.

The Foxhole guarantees all products and services we sell. If you are unsatisfied with a product/service we've provided, please do not hesitate to contact us. We accept returns within 14 days of the purchase/ship date. Unworn items in original packaging may be returned to:

 

The Foxhole

1206 Wellington Street West

Ottawa, ON K1Y 2Z7

 

Send an email to info@thefoxholeshop.com prior to shipping your return. Please allow up to 10 business days for us to process your return. We are not responsible for any unauthorized returns or any lost packages. We do not issue refunds, but returns can be made in exchange for other merchandise or store credit. The customer is responsible for providing shipping costs for any returned packages, unless The Foxhole has made an error.

APPOINTMENTS:
We kindly request all clients present themselves 10 minutes early for their appointment(s) in order to keep the schedule punctual. We reserve the right to turn away and/or rebook any clients who are late for their appointment(s).

The Foxhole requires a minimum of 24 hours notice for all appointment cancellations. Failure to do so will be considered a missed appointment. After two consecutive missed appointments, we reserve the right to charge the customer in full for all services booked during said appointment(s).

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